We are active for you on social media from Monday to Friday from 07:00 to 15:30. During this time, the social media team reads comments and messages and looks forward to exchanging ideas with you. We always endeavor to provide you with appropriate feedback. Outside of the social media team's office hours, our channels are only read by the control center.
Important information:
Always call 110 in urgent cases!
We ask you not to publish any information about criminal offenses or personal data on social networks. If you would like to give a tip or report a crime, please use our online police station or go to the nearest police station. In calls for witnesses or wanted notices, you will also always find the relevant police station with telephone contact details.
Netiquette
We ask everyone to remember that real people are communicating with each other here. To ensure a constructive exchange on our social media channels, the community agrees on the following common values and rules of conduct:
- We respect our fellow human beings. We comment responsibly. We are constructive and polite.
- We only comment on the current post topic.
- Questions and ideas are welcome.
- Disagreements are part of life. We argue on a factual level and don't get personal. We criticize opinions and actions, not people.
- Before commenting/tweeting, we put ourselves in the other person's shoes. We check whether we would also say the sentence to a person's face in a conversation.
- If we are provoked or treated unfairly, the social media team can be contacted during office hours.
- We stick to verifiable facts and are careful with assumptions, especially accusations.
- We stand up for the Basic Law and an open, democratic society.
- We express ourselves clearly and comprehensibly. Irony and sarcasm can easily be misunderstood if you cannot see/hear the other person.
- We accept that "Du" has become the common form of address on the German-speaking web and we do not get annoyed if we are not addressed as "Du".
The Internet is not a legal vacuum!
We do not tolerate
- Insults, abusive language and degrading statements
- unlawful content, e.g. incitement or instruction to commit crimes; statements harmful to minors; statements that violate personal rights or content that violates the copyrights or data protection of third parties
- inflammatory, racist, obscene, discriminatory or pornographic content
- misleading claims and untrue statements of fact
- content that is linked to viruses, Trojans or harmful websites or is otherwise likely to impair the use of the site or the user's IT system
- Spam/copy&paste of your own comments
- Contributions containing personal data, commercial contributions and third-party advertising, links are not permitted and will be hidden or deleted by us. This is to prevent users from being redirected to fraudulent sites, e.g. through subsequent changes to stored websites.
As the police, we stand for law and order. You can and may expect the same from us on the Internet! In the case of comments that violate the law, we initiate appropriate proceedings, hide the comments and block the user. If you notice any possible legal violations on our pages, please inform us.
Users whose comments have been hidden or deleted or whose account has been blocked or blocked can informally inquire about the reason for the measure. To do so, please send an email to:
presse-oeffentlichkeitsarbeit.essen [at] polizei.nrw.de (presse-oeffentlichkeitsarbeit[dot]essen[at]polizei[dot]nrw[dot]de).
In addition, the terms of use of the respective social network and our privacy policy apply.
We hope you enjoy sharing your opinions!
Police Aachen: https://twitter.com/polizei_nrw_ac
Police Bielefeld: https://twitter.com/polizei_nrw_bi
Police Bonn: https://twitter.com/polizei_nrw_bn
Police Dortmund: https://twitter.com/polizei_nrw_do
Police Duisburg: https://twitter.com/polizei_nrw_du
Police Düsseldorf: https://twitter.com/polizei_nrw_d
Police Essen: https://twitter.com/polizei_nrw_e
Police Gelsenkirchen: https://twitter.com/polizei_nrw_ge
Police Hagen: https://twitter.com/polizei_nrw_ha
Police Cologne: https://twitter.com/polizei_nrw_k
You can find the YouTube channel of the Essen police at: www.youtube.com/c/PolizeiNRWEssen/
You can find the YouTube channel of the NRW police at the address: https://www.youtube.de/c/POLIZEINRW
Unfortunately, there are of course also many social media offers that look deceptively similar to genuine police offers. Police press releases, images and emblems are used to give the impression that it is a police page. The NRW police are taking action against the operators of these pages using all the legal options available to them.
A police page can be recognized by the following features:
- it has a uniform naming convention (Polizei NRW and name/name abbreviation of the police authority).
- it has a uniform address convention
- Facebook: facebook.com/Polizei.NRW.Behördenkürzel)
- Twitter @polizei_nrw_Behördenkürzel
- it is certified by the platform provider (tick in blue circle).
- it has a police star with authority logo.
- Data for contacting outside the social network are provided
Data protection in social media is important to the NRW police. You should therefore take the time to read the following data protection information before using the links to police services on social media.
Data protection information for Twitter
By clicking on "Follow", you become a follower of the police account, which is visible to the administrators of the page as well as to your friends and possibly other Twitter users.
This information is neither analyzed nor collected elsewhere by the administrators of the police account. The statistics that Twitter makes available to the administrators of the police account are displayed in aggregated form and do not allow the administrators to draw any conclusions about personal data. In this context, please also note the data usage guidelines at https://www.twitter.com/privacy/ and make the appropriate privacy settings in your account! Please check exactly what information you publish!
What Twitter learns:
What data Twitter stores in detail and how the company uses this data is not exactly known. What is certain is that Twitter not only stores data entered directly by users, but also records the actions of Twitter users - presumably without gaps - and passes them on to third parties.
Twitter also records
- the most important data of the computer system (log data) from which a user logs into the network - up to the IP address, processor type and browser version including plug-ins and
- every visit to websites (widget data) on which a Twitter button is installed. The IP address is also transmitted. If the visitor to the third-party site is a Twitter user and has already logged in to Twitter from the same computer, Twitter can also determine their identity.
Privacy Policy for Facebook/ Meta
By clicking on "Like", you become a fan of the police page, which is visible to the administrators of the page as well as to your friends and possibly other Facebook users. This applies in particular to "likes" or comments on our posts, which are also visible to non-registered visitors and non-fans of this fan page. Even if you are not or do not become a fan of this page, you can leave comments or "Like" information on our posts that are visible to others and the administrators of the fan page. However, this information is neither analyzed by the administrators nor recorded elsewhere. The statistics that Facebook makes available to the administrators are displayed in aggregated form and do not allow the administrators to draw any conclusions about personal data. In this context, please also note the data usage guidelines at https://www.facebook.com/about/privacy/ and make the appropriate privacy settings in your account! Please check exactly what information you publish!
What Facebook learns:
What data Facebook stores in detail and how the company uses this data is not exactly known. What is certain is that Facebook not only stores data entered directly by users, but also records the actions of Facebook users.
Facebook also learns
- the most important data of the computer system from which a user logs into the network - up to the IP address, processor type and browser version including plug-ins and
- every visit to websites (widget data) on which a "Like" button is installed. The IP address is also transmitted. If the visitor to the third-party site is a Facebook user and has already logged in to Facebook from the same computer, Facebook can also determine their identity.
Privacy Policy for YouTube
YouTube is a subsidiary of Google, therefore the Google Privacy Policy also applies: www.google.com
What is the data collected for?
- User authentication
- Targeted advertising
- Analysis and research of user behavior
- Disclosure to third parties: The user accounts of all Google services converge centrally. The data collected is automatically linked to other Google services. Anonymized data is passed on to advertising partners and other third parties, e.g. to visualize trends and statistics
You can manage all settings centrally in the Google Dashboard.
General information on data protection
You can find information on the topic of "data protection" on the website of the responsible supervisory authority for data protection in North Rhine-Westphalia, the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia. www.ldi.nrw.de